William Hill Card Withdrawal
If the full card number is visible we kindly ask you to cover the middle digits so that we can see only the first six and last four digits of the card number e.g. Alternatively, your bank can provide you with an official letter to state that you are the card owner. The William Hill Plus Card is linked to your online betting account and allows instant access to your winnings, thus eliminating the mandatory 3-5 day wait you currently have to experience when making a withdrawal. The Plus Card is available to all customers.
How To Change Withdrawal Card On William Hill
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account.
For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error.
We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
You agree to cooperate with any investigation we may make with regard to an unauthorized electronic transfer.